Privacy by default
Built in line with Uganda's Data Protection and Privacy Act, 2019. We collect only what is needed and restrict who can see it.
Digital systems for organisations that serve people
Built carefully.
Built carefully.
Built to last.
We design and build websites, apps, management systems, payments, AI tools, brands and marketing for churches, NGOs, schools, businesses and public institutions.
One team from the first conversation to the years after launch. Simple for the people who use it, careful with their data, and documented so it can be maintained.
Capabilities
fig. 1 — everything one team deliversStart with one piece or bring us the whole thing. Each area below is something we design, build and look after ourselves.
A
Software
Systems people log into every day.
- A1WebsitesOrganisation sites, landing pages and public portals that load fast on any phone.
- A2Web apps and PWAsInstall from a link, work on slow networks, keep working offline.
- A3Mobile appsAndroid and iOS apps when a store listing is what you need.
- A4CRMs and registriesMembers, clients, beneficiaries, students, patients and cases, with roles and audit trails.
- A5Operations systemsInventory, point of sale, bookings, HR records, assets and field reporting.
- A6Portals and self-servicePlaces where members, parents, tenants or citizens can check, apply and pay on their own.
- A7E-commerce and bookingsOnline shops, appointments, events and ticketing.
- A8Integrations and APIsConnecting the tools you already use so information flows without retyping.
B
Payments and messaging
How money and messages actually move in Uganda.
- B1Mobile moneyMTN MoMo and Airtel Money collections, merchant codes and payment gateways.
- B2Receipts and reconciliationEvery payment matched, receipted and ready for your accountant.
- B3WhatsApp, SMS and USSDReminders, confirmations and services that reach people on any phone.
- B4NotificationsPush and email alerts for staff and customers, at the moments that matter.
C
AI and data
Useful AI, grounded in your own records.
- C1AI assistantsAnswer staff and public questions on your website or WhatsApp, from your own documents.
- C2Document searchFind anything across reports, policies and records by asking in plain language.
- C3AutomationTurn repetitive steps such as data entry, summaries and follow-ups into workflows.
- C4Dashboards and reportsThe numbers leaders need, current and printable, without spreadsheets.
- C5Data collectionForms and surveys for field teams that work offline and sync later.
- C6AI training for teamsPractical sessions on using AI tools safely in everyday work.
D
Design and content
How your organisation looks and sounds.
- D1Brand identityLogos, colours, typography and a simple guide your team can follow.
- D2Product and UX designClickable prototypes tested with real users before anything is built.
- D3Graphic designPosters, flyers, banners, reports, certificates and signage.
- D4Social media contentGraphics and carousels made in a family, so your feed looks like you.
- D5Video and animationExplainers, tutorials, teasers and short-form video with voice-over.
- D6PresentationsPitch decks, proposals and annual reports that read clearly.
E
Growth
Helping the right people find you.
- E1Search (SEO)Technical setup, Google Business Profile, content and local search.
- E2Social mediaStrategy, scheduling and community management across platforms.
- E3AdvertisingSearch and social campaigns with clear budgets and honest reporting.
- E4CampaignsLaunches, fundraising drives and WhatsApp or email campaigns.
- E5AnalyticsMeasuring what actually brings people in, and what doesn't.
F
Infrastructure and care
Keeping it running after launch.
- F1Hosting and domainsReliable hosting, domains, SSL and backups, set up properly.
- F2Email and workspaceProfessional email, shared drives and accounts for your team.
- F3Security reviewsAccess, passwords, data exposure and backups, checked and fixed.
- F4Data protection supportPrivacy notices, consent and data handling aligned with Ugandan law.
- F5Maintenance and supportUpdates, monitoring and a person to call when something breaks.
- F6Digital strategyHonest advice on what to build, what to buy, and what you don't need.
Who we serve
fig. 2 — organisations that serve people01
Churches and ministries
Member systems, giving, livestream pages, branch networks, websites and media.
02
NGOs and development programmes
Beneficiary registries, field data collection, monitoring and reporting for donors.
03
Schools and training institutions
Admissions, fees by mobile money, parent communication and student records.
04
Businesses and retail
Online shops, bookings, stock, staff, customer records and marketing.
05
Health and care providers
Appointments, patient records and reminders, handled with extra care for privacy.
06
Public institutions
Citizen portals, service registries, collections and internal systems.
Standards we hold ourselves to
on every project, written into the agreementData
Access
Works for everyone
Readable on small screens and by screen readers, in plain language, and in local languages where needed.
Network
Built for real conditions
Fast on mobile data and patchy connections. Key tasks keep working offline and sync later.
Security
Locked down properly
Role-based access, encrypted connections, audit trails, backups and regular reviews.
Ownership
Yours to keep
You own your data. At handover you receive the source code, documentation and admin access.
Honesty
Plain advice
Fixed quotes, clear timelines, and we'll tell you when you don't need custom software.
How we work
fig. 3 — from first conversation to long-term care- Step 1
Listen
We meet the people who will use it, not only those commissioning it, and write down the real problem.
- Step 2
Show
A clickable prototype and a fixed quote, so you see it before you commit to building it.
- Step 3
Build
Short milestones you approve one at a time, each tested on your own phone.
- Step 4
Launch
Training for your team, a calm go-live, and documentation written for the people who'll maintain it.
- Step 5
Care
Support, monitoring and improvements for as long as you need them.
Ways to work with us
pick what fits where you areDiscovery
Scoping and prototype
Interviews, a clickable prototype and a fixed quote. Yours to keep, whoever builds it.
Project
Fixed-scope build
A defined system, website or brand, delivered in approved milestones.
Partnership
Ongoing team
Design, development and marketing month to month, for organisations that keep growing.
Care
Support and hosting
Hosting, backups, updates, training and a person to call.
Our reference: TapIn
designed, built and run by this team
tapinug.com
TapIn
The app that helps churches and businesses in Uganda check people in, receive payments, share updates and see their numbers, from the phone already in everyone's pocket.
What building it taught us
- Installable apps that open from a WhatsApp link, no app store needed
- MTN MoMo and Airtel Money payments, with receipts
- QR check-in, kiosks on shared tablets, and live dashboards
- Branch networks, team leaders and role-based access
- Printable weekly, monthly and yearly reports
- Private records that only their owner can see
- Brand, social content and tutorial videos, all made in-house
Running a church or a business? TapIn is free to start. Set yours up.
Questions
asked before most projectsHow much does a project cost?
It depends on what you need. After a short conversation we give you a fixed quote in writing, so the price doesn't move halfway through. Small websites and design work can start quickly; larger systems usually begin with a Discovery phase.
How long does it take?
A website or brand can take a few weeks. A system with payments, roles and reports takes longer and is delivered in milestones, so you are using parts of it before the whole thing is finished.
Do we own what you build?
Yes. You own your data, and at handover you receive the source code, documentation and full admin access.
Can you work with our existing systems?
Usually, yes. We can connect to tools you already use, move your data across carefully, or improve what you have rather than replacing it.
Do you work outside Kampala, or outside Uganda?
Yes. We work remotely with organisations anywhere, and travel for workshops, training and launches where it helps.
What happens after launch?
We train your team and stay available. Most clients keep a Care plan for hosting, backups, updates and support.
Start a project
Tell us about the problem first.
You don't need a specification. A few lines about who you serve and what is getting in the way is enough to begin. We reply within one working day.
Email
studio@tapinug.com
Helpful to include
- Your organisation and who it serves
- What you'd like to build or improve
- Any deadline or launch date
- The best way and time to reach you